The Diamonds Factory FAQ & Discussion

26 The Diamonds Factory discussions

Does The Diamonds Factory have a money-back guarantee?

Does The Diamonds Factory have a satisfaction guarantee? Can I get my money back if I'm not satisfied with my purchase from The Diamonds Factory? Can I return products to The Diamonds Factory? Will I get refunds from The Diamonds Factory?
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Asked on Jan 5, 2018 Posted in The Diamonds Factory1 answer — Last reply 3 months ago

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Posted on Mar 28, 2018

More The Diamonds Factory Discussions

Does The Diamonds Factory ever offer promo codes?

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from The Diamonds Factory's website and customer service pages and by working with The Diamonds Factory directly to find the correct answer to this question. Check back later to find the answer to...
The Diamonds Factory's money-back guarantee policy is rated:
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Answered on Jun 19, 2018 Posted in The Diamonds Factory1 answer — Last reply 15 hours ago

Can I use my debit card, prepaid card, or a Visa gift card at The Diamonds Factory?

Yes, you can pay at thediamondsfactory.com using a debit card, Visa prepaid card, or other prepaid debit cards. The Diamonds Factory does accept most debit cards and prepaid gift cards. See their customer service page for additional details on their payment policies. Hope you're able to checkout wit...
The Diamonds Factory's debit & prepaid card support is rated:
5.0 - 1 rating
Answered on Jun 17, 2018 Posted in The Diamonds Factory2 answers — Last reply 2 days ago

Does The Diamonds Factory have a senior discount policy?

Our team of shopping analysts is out looking for the answer to this question now. We source our answers from The Diamonds Factory's website and customer service pages and by working with The Diamonds Factory directly to find the correct answer to this question. Check back later to find the answer to...
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Answered on May 10, 2018 Posted in The Diamonds Factory1 answer — Last reply 1 months ago

Where can I find The Diamonds Factory's Facebook, Instagram, Twitter and other social pages?

Yes, The Diamonds Factory does have social media pages. We've aggregated the links to all their social pages here:Twitter feedFacebook pagePinterest pageYouTube channelInstagram profileLinkedin profileGood luck finding The Diamonds Factory's social media pages. You can also check out their homepage ...
The Diamonds Factory's social media presence is rated:
5.0 - 1 rating
Answered on Apr 22, 2018 Posted in The Diamonds Factory2 answers — Last reply 2 months ago

Does The Diamonds Factory offer a mobile app for iPhone, iPad, or Android?

We're researching this question now. Our team is checking The Diamonds Factory's customer service pages and FAQs and other online sources for an answer. We may also contact The Diamonds Factory directly to get more information about this question.
The Diamonds Factory's mobile app availability is rated:
4.0 - 2 ratings
Answered on Apr 18, 2018 Posted in The Diamonds Factory1 answer — Last reply 2 months ago

Does The Diamonds Factory accept PayPal?

We researched this but could not find clear answer to whether The Diamonds Factory takes PayPal currently. You can see this page for any more up-to-date information on whether The Diamonds Factory accepts PayPal. Please also refer to their homepage for any updates to their PayPal policies.
The Diamonds Factory's PayPal support is rated:
4.0 - 1 rating
Answered on Apr 12, 2018 Posted in The Diamonds Factory2 answers — Last reply 2 months ago

Does The Diamonds Factory give discounts to students with a valid student ID or email?

We're researching this question now. Our team is checking The Diamonds Factory's customer service pages and FAQs and other online sources for an answer. We may also contact The Diamonds Factory directly to get more information about this question.
The Diamonds Factory's student discount policies is rated:
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Answered on Mar 28, 2018 Posted in The Diamonds Factory1 answer — Last reply 3 months ago

Does The Diamonds Factory offer free returns? What's their exchange policy?

The Diamonds Factory's returns & exchanges policies is rated:
2.5 - 2 ratings
Answered on Jun 10, 2017 Posted in The Diamonds Factory1 answer — Last reply 13 months ago

Does The Diamonds Factory offer discounts to military families and veterans?

You can check this page for more information about The Diamonds Factory's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will se...
The Diamonds Factory's military discount policies is rated:
3.0 - 1 rating
Answered on Jun 10, 2017 Posted in The Diamonds Factory1 answer — Last reply 13 months ago

Does The Diamonds Factory sell GIA certified diamonds?

Hi Emma, The Diamonds Factory doesn't appear to sell GIA certified diamonds, but they do state this "All our Diamonds are graded by gemologists who have graduated from world renowned G.I.A." Most of the diamonds listings have lots of information regarding the diamond size and quality including colo...
Kimberley Heit answered this on Sep 23, 2012 Posted in The Diamonds Factory1 answer — Last reply 75 months ago

Does The Diamonds Factory ship internationally? Which countries do they ship to?

Hi Sabrina, Yes, The Diamonds Factory does ship internationally. Most major destinations look catered to. Some even qualify for free shipping. They also send orders to military APO/FPO addresses. To double check if your country is included in the list and whether you qualify for free shipping head ...
Kimberley Heit answered this on Sep 23, 2012 Posted in The Diamonds Factory1 answer — Last reply 75 months ago

Is there anyway to know whether The Diamonds Factory's diamonds are actually conflict-free?

Hi Brad, This is The Diamonds Factory policy on conflict free diamonds "We source our diamonds from legitimate sources worldwide enabling you to get cost advantage over other online and retail jewelry. We only procure diamonds from Conflict Free sources and promote Conflict Free Diamonds"
Kimberley Heit answered this on Sep 23, 2012 Posted in The Diamonds Factory1 answer — Last reply 75 months ago

Does The Diamonds Factory accept debit cards or personal checks?

Hi Iris, Yes, The Diamond Factory does accept debit cards and personal checks as forms of payment. They accept all major debit cards and checks can be mailed in. They will hold the item/s for 8-10 days to allow your check to clear. If your check is not received in 7 days they will cancel the order....
Kimberley Heit answered this on Sep 23, 2012 Posted in The Diamonds Factory1 answer — Last reply 75 months ago

Does The Diamonds Factory offer free shipping?

Yes, The Diamonds Factory does offer free shipping all the time. You can read more about The Diamonds Factory's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more...
The Diamonds Factory's free shipping policies is rated:
5.0 - 1 rating
Answered on May 27, 2017 Posted in The Diamonds Factory1 answer — Last reply 242 months ago