What products and services does The Diamonds Factory sell / offer?

Peter Cox asked this on Mar 6, 2012 Posted in The Diamonds Factory1 answer — Last reply 76 months ago

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Does The Diamonds Factory offer free returns? What's their exchange policy?

The Diamonds Factory does not currently offer free returns and exchanges. Their policy may change from time to time, but you can see their latest policy on their returns and exchanges policy page. Also, you can check their homepage to see if they have any additional updated info on returning items.
The Diamonds Factory's returns & exchanges policies are rated:
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Knoji Staff answered this on Jun 10, 2017 Posted in The Diamonds Factory1 answer — Last reply 7 months ago

Does The Diamonds Factory offer discounts to military families and veterans?

You can check this page for more information about The Diamonds Factory's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will se...
The Diamonds Factory's military discount policies are rated:
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Knoji Staff answered this on Jun 10, 2017 Posted in The Diamonds Factory1 answer — Last reply 7 months ago

Does The Diamonds Factory offer a mobile app for iPad, iPhone and Android?

The Diamonds Factory does not offer an iPad, iPhone, or Android app, but they do have a Facebook, Twitter, and Pinterest account that you can check out below, where you can sign up for exclusive offers and promotions when they are available!  
Amy Russell answered this on Apr 30, 2013 Posted in The Diamonds Factory1 answer — Last reply 60 months ago

Does The Diamonds Factory offer a mobile app for iPad, iPhone and Android?

Hi William J, At present it does not appear that The Diamond Factory offers any apps available for use on an iPad, iPhone or Android devices. However with apps becoming more popular, many companies are adding apps to their site, so it may be worth checking back again later to see if they ...
Kimberley Heit answered this on Sep 23, 2012 Posted in The Diamonds Factory1 answer — Last reply 68 months ago

Does The Diamonds Factory sell GIA certified diamonds?

Hi Emma, The Diamonds Factory doesn't appear to sell GIA certified diamonds, but they do state this "All our Diamonds are graded by gemologists who have graduated from world renowned G.I.A." Most of the diamonds listings have lots of information regarding the diamond size and quality including colo...
Kimberley Heit answered this on Sep 23, 2012 Posted in The Diamonds Factory1 answer — Last reply 68 months ago

Does The Diamonds Factory ship internationally? Which countries do they ship to?

Hi Sabrina, Yes, The Diamonds Factory does ship internationally. Most major destinations look catered to. Some even qualify for free shipping. They also send orders to military APO/FPO addresses. To double check if your country is included in the list and whether you qualify for free shipping head ...
Kimberley Heit answered this on Sep 23, 2012 Posted in The Diamonds Factory1 answer — Last reply 68 months ago

What is The Diamonds Factory's return / refund / exchange policy?

Hi Mary, The Diamonds Factory allows you to return or exchange normal stock for up to 30 days from when your order is shipped. However, they do not accept returns on engraved items or customized items. The item you are returning must be in new and original condition to qualify for a refund or excha...
Kimberley Heit answered this on Sep 23, 2012 Posted in The Diamonds Factory1 answer — Last reply 68 months ago

Is there anyway to know whether The Diamonds Factory's diamonds are actually conflict-free?

Hi Brad, This is The Diamonds Factory policy on conflict free diamonds "We source our diamonds from legitimate sources worldwide enabling you to get cost advantage over other online and retail jewelry. We only procure diamonds from Conflict Free sources and promote Conflict Free Diamonds"
Kimberley Heit answered this on Sep 23, 2012 Posted in The Diamonds Factory1 answer — Last reply 68 months ago

Does The Diamonds Factory accept PayPal?

Hi April, Yes, The Diamonds Factory does accept PayPal as one of their accepted payment methods. They accept a good variety of other payment methods as well including; personal checks, money orders, major credit and debit cards and wire transfers. This provides you with lots of choice when it comes...
Kimberley Heit answered this on Sep 23, 2012 Posted in The Diamonds Factory1 answer — Last reply 68 months ago

Does The Diamonds Factory accept debit cards or personal checks?

Hi Iris, Yes, The Diamond Factory does accept debit cards and personal checks as forms of payment. They accept all major debit cards and checks can be mailed in. They will hold the item/s for 8-10 days to allow your check to clear. If your check is not received in 7 days they will cancel the order....
Kimberley Heit answered this on Sep 23, 2012 Posted in The Diamonds Factory1 answer — Last reply 68 months ago

What products and services does The Diamonds Factory sell / offer?

answered this on Dec 31, 1969 Posted in The Diamonds Factory1 answer — Last reply 72 months ago

What are the main advantages / key differentiators of The Diamonds Factory?

answered this on Dec 31, 1969 Posted in The Diamonds Factory1 answer — Last reply 76 months ago

What are sites / companies similar to The Diamonds Factory? How do they compare?

answered this on Dec 31, 1969 Posted in The Diamonds Factory1 answer — Last reply 76 months ago

Does The Diamonds Factory offer free shipping?

Yes, The Diamonds Factory does offer free shipping all the time. You can read more about The Diamonds Factory's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more...
The Diamonds Factory's shipping costs are rated:
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Knoji Staff answered this on May 27, 2017 Posted in The Diamonds Factory1 answer — Last reply 235 months ago